Tag Archives: Customer Recognition
Audi is Driving Me Away!
Posted on 16. May, 2011 by Terry Vavra.
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I’ve driven Audi automobiles for almost as long as I’ve been writing about customer relationships.
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Stop Demoting Customers!
Posted on 23. Apr, 2009 by Terry Vavra.
When economic times get tough, we all start to examine expenses and



Terry Vavra is a world-acknowledged expert in customer retention strategies, having authored (or co-authored) three groundbreaking books. 